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FAQ

Frequently Asked Questions:

This page is updated as necessary.  If you don't find the answer you are looking for please send us an email at askaboutcozy@gmail.com and we will answer you as soon as possible!


When will my order ship?   All orders are promptly shipped via USPS priority mail service.  Orders will be shipped within 1-5 business days of payment.  You will receive tracking info as soon as it becomes available. If an item is out of stock or a delay is expected you will be notified.  If you need an item by a specific date and would like us to send you a quote for rush shipping please send us an email.  askaboutcozy@gmail.com

Can I return something?     Customer Satisfaction is one of our top priorities!  If you are not completely satisfied with your purchase you can contact us to make arrangements for return.  Please note that we only handle returns made directly from www.cozywozy.com.  If you need to return something purchased at another store please contact that retailer for their return policy. 

Returns must be in original packaging, unwashed, an in original condition. 
If one of our products has been personalized, monogrammed, or altered in any way, we cannot accept it for refund or exchange.
Shipping fees will be the patrons responsibility and are non-refundable.
Returns will be considered within 30 days of original purchase date, please provide invoice #.
Send an email to askaboutcozy@gmail.com to begin the return process.
Can my order be gift wrapped?  Yes!  If you would like pricing and invoice info left out of your package please just send us a note when checking out.  All orders are wrapped in tissue and tied with a bow, so they are ready to give.  If you have questions or need additional attention just email us. askaboutcozy@gmail.com
Do you have a Facebook page?  Yes!  You can follow us here www.facebook.com/cozywozybaby    We will often post new products, coupons, events, or specials here so it is a great place to stay up to date on what is happening at Cozy Wozy!
What size are the blankets?  Each item will have a detailed description with all the dimensions included.  As a general rule a Cozy Wozy  'baby blanket' is approximately 30x36in.  Refer to the product description for individual sizing information.  Almost all of our blankets can be made in custom and larger sizes.  Please contact us with questions.
 
Are Cozy Wozy products made in the US?  Yes, we proudly make every Cozy Wozy branded item in the US.  At this time everything is made in beautiful Bellingham, WA.  It is very important to us to keep our products in the US and a top priority to have things locally made!